With gross revenue of Rp1.117,7 Billion, PT Mobile-8 Telecom Tbk, is a public listed company serves approximately 3 Million subscribers in 2007. Under the brand of Fren, Mobile-8 is one of the largest telecommunication companies in Indonesia with CDMA technology and holds a nation-wide license using advanced technology of CDMA 2000 1X that enables us to continuously commit to provide better and innovative products and services to our customers. Fren are now in entire Java Island, Madura, Bali, North Sumatra, South Sumatra, South Kalimantan, and South Sulawesi. As part of our commitment to widen the operational coverage and enhance services around Indonesia, we are now looking for self driven and dynamic professional to join our team as:
CUSTOMER SERVICE STAFF
(Contract Under Outsource)
Major duties :
To provide the services and execute the customer service duty, keep and improved customer satisfaction in using product and services.
Requirements:
* Male/Female, Single, max 27 years old
* Having minimum Diploma Degree with any major
* Having minimum one year working experience (fresh graduated are welcome to apply)
* Good appearance, attractive, and confidence
* Good interpersonal skill and communication skill
* Proactive, problem solving
* Having telecommunication knowledge
* Service and sales oriented
* Ready to be placed in Jabodetabek, Serang, and Karawang (ready for rolling)
* Literate in computer (Ms. Office is a must)
* Fluent in English
Operation & Maintenance STAFF
Reporting to Operation & Maintenance Supervisor
Major Duties:
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Support operational and maintenance network
The successful profile will be having:
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Male under 28 years old.
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Minimum S1 Degree from Telecommunication / Electrical Engineering, fresh graduate are welcome to apply.
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Having knowledge of telecommunication especially in cellular and CDMA.
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Having experience in telecommunication project is an advantage.
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Having strong integrity and loyalty.
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Team work player and service oriented.
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Willing to work hard and have a good stamina.
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Having driver license (SIM A).
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Enjoy work in tight schedule & under pressure.
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English ability both oral and writing.
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Willing to be placed out of Java.
Coverage Development Supervisor
Reporting to Manager of Sales Coverage Development Nation Wide.
Major responsibilities include the following:
· In building and outdoor coverage capacity improvement and expansion new POS to serve regional sales team for supporting their selling activity
· In building and outdoor coverage analysis for searching potential area in every regional sales
· In building and outdoor coverage evaluation for the BTS under utilization and drive to optimize them
· In building and outdoor coverage update for new BTS On Air Weekly and BTS Performance (Load, Dropped Call, Activation) Monthly
· In building and outdoor coverage planning to make sure the condition located in the right area and synchronize with regional sales plan
The successful profile will be having:
· A minimum of S1 degree from related disciplines and with at least 3 years experience in telecommunication industry
· Having knowledge related to outdoor and in building coverage
· Common traits will be being posses business sense, good vision to develop coverage, strong analytical skill, detail oriented, and team work player
· Sound computer skills in MS Office
IT APPLICATION ENGINEER STAFF
Reporting to IT Application Supervisor
Major responsibilities include the following:
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Develop internal office software, intranet and other supporting software (ex: Oracle Finance, etc) with high quality and accuracy and meet deadline by increasing self-motivation
The successful profile will be having:
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A minimum of S1 degree from Computer Science or IT/telecommunication engineer
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Having minimum 2 years experience in operational and software development
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Having good skill in SQL and Web Programming
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Having good analytical thinking, creative and detail oriented
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Customer oriented
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English ability both oral and writing
Area Sales Managers (Medan, Lampung)
Reporting to the VP – Region, you will be taking care of all of the full sales aspect within your assigned area, from its planning, organizing, actuating until the controlling. It would mainly include ensuring the sales performance, and managing and guiding the sales force.
In details, you will be taking care of:
* Ensure the subodinates, sales supervisors and team leders, achieve the sales target set
* Responsible for the product spreading to the level of retailers levels
* Analyze the existing channels, and review for their developments
* Manage the sizeable team, including their development
* Monitor the stock levels in channels
If you:
* hold a University Degree in related majors,
* has previous proven track record in sales experience, in telco/FMCG/ related products, of a minimum of 4 years working experience in managerial level, posses key attributes such as strong result oriented attitude, sound leadership skill, good analytical skill, fine interpersonal and communication skill (including negotiation skill), innovative, and has team working spirit,
Division Head of Market/ Business Intelligent
Reporting to Chief of Marketing & Strategy, Division Head of Business Intelligent will be fully responsible for directing and coordinating activities concerned with market research.
The incumbent will be:
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Planning and formulating aspects of research activities, including objective or purpose of project, designing the research, as well as applications that follows from findings
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Continuously collecting business intelligence on market and competitors trends as well as end-users understanding and behavior trends
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Following up the information collected from the market with the deep analyzing and consolidating
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Provide the thorough business intelligent findings report to be aligned with the strategy and business plan
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Developing and implementing methods and procedures for monitoring designated research projects
The successful profile will be having:
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A minimum of S1 degree from related disciplines and with at least 5 years experience, preferably in business intelligent or market research related to telecommunication information system background
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Common traits will be being detail oriented, creative, personable, and flexible and have the ability to lead and direct others, quality of consultative behavior and business driven
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Sound computer skills and have good interpersonal and communication skills
Division Head of CRM
Reporting to the Chief Of Marketing & Strategy, the Division Head of CRM is responsible for planning, executing, refining and measuring CRM programs by working with a variety of organizational functional departments. The incumbent is responsible for providing functional expertise and leadership that will enable the division to execute its annual programs as well as meet annual goals and objectives. Major responsibilities include the following:
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Planning both short and long term strategic objectives for CRM programs
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Continually building and refining knowledge base for customer base, including annual Situational Assessment and Marketing Plan for assigned segment
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Assessing competition and category dynamics, analyzing customer needs and identifying market opportunities
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Developing CRM programs (including development of concept, strategy, targeting, execution and ongoing program management that are consistent with CRM goals and objectives)
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Managing day to day responsibilities of specialist assigned to team, directing Customer Analytics activities in the execution and measurement of CRM programs, and working with other line managers in the marketing to develop new products and promotions that drive segment equity
To be successful in the position, you would have the following requirements:
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A minimum of S1 degree in management of marketing
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At least a solid of 5 years experience of tactical, management or other industry experience in a similar environment, preferably from telecommunication industry or alternatively from banking
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Sound knowledge of aspects of loyalty marketing and communication
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Strong analytical skills and being comfortable with statistics and quantitative analysis are crucial for this position, as well as being a strategic thinker, have excellent interpersonal skills and the ability to work in an intense, dynamic environment
Promotion Supervisor (SUMATRA & SULAWESI)
Major Duties & Responsibilities
- Developing and implementing promotion program (below the line activities) to reach selling target and distribution target
„X Implementing trade and consumer promotions
„X Planning, implementing and selecting right and accurate branded material
„X Implementing and monitoring account plans of merchandising and promotion
„X Planning the frequency of promotion
„X Responsible for trade promotion
„X Responsible for consumer promotion
„X Executing the local promotion with a good technique and implement the theory of mechanic promotion
Requirements
„X Hold a minimum Bachelor Degree
„X Having 5 years experience in selling or promotion in telecommunication company or cunsomer product
„X Having experience in “below the line” activities like : channel promotion, merchandising, POP Material, consumer promotion dan event promotion
„X Having knowledge about industry, product, and market charatheristic
„X Having knowledge and high interest with cellular technology and information technology
„X Strong analytical thinking
„X Proactive and energetic
„X Result oriented
„X Able to work independently as well as a team player
„X Effective communication skills in English and Bahasa
„X Literate in computer
NOC Network Monitoring STAFF
Reporting to NOC Network Monitoring Supervisor
Major responsibilities include the following:
· Responsible for fulfilling the 2 shift hours working schedule
· Real Time Network Monitoring and report to Supervisor.
· Understand the cellular call processing.
· Responsible to make a journal of real-time monitoring.
The successful profile will be having:
· Male
· Min. DIII majoring in IT/Telecommunication or Fresh Graduate
· Min. 2 years experiences in IT/Telecommunication company
· Having knowledge of IT/Telecommunication
· Possesses good skill and cellular knowledge
· Have a good analytical thinking
· Flexible, innovative and have a good interpersonal skill
· Proficient in English
NOC Complaint Handling STAFF
Reporting to NOC Complaint Handling Supervisor
Major responsibilities include the following:
· Responsible for fulfilling the 2 shift hours working schedule.
· Real Time Complaint Handling and report to Supervisor.
· Understand the customer service for subscriber complaint.
· Responsible to make a journal of complaint handling.
The successful profile will be having:
· Male/Female
· Min. DIII majoring in IT/Telecommunication or Fresh Graduate
· Min. 2 years experiences in IT/Telecommunication company
· Having knowledge of IT/Telecommunication
· Possesses good skill and cellular knowledge
· Have a good analytical thinking, and good communication skill
· Flexible, innovative and have a good interpersonal skill
· Proficient in English
PRODUCTION PLANNING & CONTROL SUPERVISOR
Main Duties:
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To plan production of starter pack and handset based on forecast, resources, raw material, and schedule
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To control and monitor production process based on SOP
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To manage and maintain raw materials until finished product
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Responsible for data accuracy of raw material
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To provide monthly report concerning all monitoring of production planning & control scope
Requirement:
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Bachelor Degree in any major
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Having minimum 3 years experience in production & logistic area at telecommunication, electronic, or FMCG Company
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Integrity and strong leadership
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Strong analytical thinking, initiative, and detail-oriented person
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Good planner and management skill
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Good coordination with related department
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Good knowledge of inventory administration & control
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Familiar with Windows XP and MS Office
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English abilities in oral & written
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Ready to be placed at Sunter
Please send your comprehensive resume, not later than 2 weeks to:
recruitment@mobile-8.com
and
recruitment_jakarta@mobile-8.com
Please indicate the position you apply for in the subject of your email.
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