6/26/2007

Customer Service at BANK HSBC

Work with us Live the HSBC way and make the difference. HSBC is one of the world’s leading financial services organizations, with over 9,500 offices in 79 countries and territories. Besides being recognized globally, HSBC has also been named the Best Foreign Bank in Indonesia (FinanceAsia Magazine) for seven consecutive years. HSBC is an organization that promotes diversity and equal employment opportunities, and implements meritocracy in the work place.

Customer Service Phone Bank

Responsibilities:

* Handling incoming calls
* Handling and follow up banking inquiries related to HSBC products and services.

Requirements:

* Hold minimum a bachelor degree from reputable universities.
* Possess a min 1 year of related working experiences in telesales or call center.
* Has good communication skill both in Bahasa and English
* Has pleasant personality with high integrity.
* Customer service oriented
* Exposure to banking or financial services will be an added value
* Willing to work under shift schedule
* Good computer skill.

Send your application to the address below and please state job code as the email subject.

human-resources@hsbc.co.id

Expired Date : July 09, 2007
Job Location : Jakarta

VARIOUS POSITION AT PT PZ Cussons Indonesia

PZ Cussons is a well-known multinational company with a long history of producing soap and cosmetics is looking for additional qualified individuals to join our company in the Quality Department for the following position:

Management Trainee Factory (Code: MTF)
(Jakarta Raya - Jakarta Selatan)

Requirements:
* Hold S1 majoring Engineering, with min. GPA 2,75 from reputable University.
* Fluency in English both written and spoken, Toefl certificate will be advantage
* Mastered presentation skill & computer literate is a must
* Self motivated proactive, strong analytical skills, eager to learn, highly initiative
* Avaliable to be located in Tangerang Factory

Engineering Manager (Code:EM)
(Jakarta Raya - Jakarta Selatan)

Requirements:
* Hold S1 Education, majoring Engineering from reputable university
* Age between 30-40 years old
* Having min 2-3 years experience in managerial level, in manufacturing company
* Preferably exposure in FMCG industry

Send your resume, stating expected salary to:
hrd@pzcussons.co.id

Closing Date 25-07-2007

Send your resume, stating expected salary to:

hrd@pzcussons.co.id

VARIOUS POSITION AT PT.NATRINDO TELEPON SELULER

We are a progressive and dynamic mobile services operator seeking to expand aggressively in Indonesia. We invite highly talented, dedicated and passionate professionals to be part of a very dynamic and challenging environment.

TRAINER for Customer Service

* Age between 25 – 35 years
* Min S-1 from any major discipline with minimum GPA 3.0

* Minimum 3 years experience as a Trainer especially for Call Center / Contact Center / Customer Service and delivered soft skills and hard skills

* Preferable from Telco Industry / Public Training Institution

* Sound knowledge of Customer Service Operational and Training Development

* Understanding and able to develop People/Training Development to support all Customer Service

* Able to develop the training tools/content i.e: Web Training or E-learning, Teleconferencing by phone, Virtual Classroom

* Strong Understanding of the application of adult learning principles

* Proven presentation & facilitation skills

* Excellent verbal and written skills with strong coaching skills

* Willing to travel a lot

Radio Network Performance Manager

JOB RESPONSIBILITY

* Radio dimensioning periodically (analyzing traffic trend in each Interfaces and capacity bottlenecks)

* Modification & understanding of data/parameters for cell sites, BSC, RNC

* Familiarity with alarms in the network i.e. BTS,BSC, RNC Related, External alarm, etc.

* Good understanding of KPIs, Formulas & counters and also Matching Counters/formulas in multi vendor scenario

* Database Management, Publishing reports, Network Quality monitoring

* BSS Fault Monitoring & taking corrective action

* Auditing the parameters database and also checking major alarms of network elements

* Operation and Maintenance of Radio Network

* Very good knowledge of using Test Equipment


JOB QUALIFICATION

* Engineering in Telecommunication

* At least 4 – 5 years of experiences in similar field

* Experience in Huawei and Ericsson background

Please send application and CV to :

recruit04@lippo-telecom.com