Touch Lives every day • At Philips, we believe that technology should be advanced but simple at the same time. It should make sense and be designed around the way we live and work. Whether we’re creating a comfortable environment through sophisticated lighting and entertainment solution, giving a mother a first glimpse of her unborn child or the baby monitor that keeps children safe at night, we touch
people’s lives all over the world through Philips products. So, this is a chance for you to be part of that experience and join the WINNING team.
OFFICER - CUSTOMER SERVICE NETWORK & VENDOR MANAGEMENT (1 position) • Consumer Lifestyle • Jakarta
Responsibilities :
Responsible to prepare agreement & maintain existence of Authorized Services Provider/Center (ASP/ASC); Measure KPI &Take lead audit ASC; Conduct Net Promoter Scores measurement and deploy improvement plan; Conduct Consumer Care together with Marketing activity; Handle customer complains & product trade-in; Conduct on validity and approve warranty claims from ASC including detail analysis ; Prepare claim summary and spare part purchase to be processed by F&A; Review Consumer Care financial reports.
Requirements :
Bachelor degree, min 3 years has working experience with handling customer Service & Care with strong data analysis and has capabilities in problem solving technique; has good personality and interpersonal skill, Proficient in English language, has good coordination capability, the incumbent has to have strong drive, positive attitude & assertive, Self learning capabilities & manage allocate time effective and willing to travel.
CHANNEL MANAGER–Patient Monitoring & Cardiac Care/US (1 position) • Healthcare • Jakarta
Responsibilities :
Responsible to Identify & maintain Business Partners (BP)/Distributors, market trends, competitor’s sales practices and potential projects for the Patient Monitoring and Cardiac Care (PMCC) & Ultrasound (US) products Medical Equipment in Indonesia market; Manage and drive BP to achieve result; Work on business plan in consultation with regional office and be responsible to achieve sales of PMCC &; Build strong relationship with BP in order to provide big deal support by visiting major accounts together with them; Co-ordinate sales/marketing plan with Regional office for business growth.
Requirements :
Bachelor degree, min 5 years working experience same business field would be additional advantage; Proficient in English both speaking and written; excellent communication & presentation skills; Good coordination capability, is willing to travel and to spend most of the time in the market field. The incumbent has to have strong drive, positive attitude, is assertive and well motivated; Good analytical & excellent personal and interpersonal skills; Honesty, Positive attitude, good self-confidence, independence and consistence .
ENGINEER - MAINTENANCE (1 position) • Lighting • Surabaya
Responsibilities :
Responsible to Identify Local & Regional project & preparing projects budget and deliverables; High speed machine development / design, Local & Regional project execution ; Support activities related with product/process design for improvement in order to achieve machine efficiency; Machine installation-TPM-Spare parts program.
Requirements :
Bachelor degree in Mechanical engineering, has experience in manufacturing industry, maintenance engineering or design -construction-installation engineering at least 4 years, experiences with project management and TPM, ability in engineering improvement tolls is preferable (RCM,FMEA,TPM & Quality tolls), computer literate, leadership potential, willing work teamwork player, good communication skill, good personality and interpersonal skill, familiar with Unigraphics, ACAD/Solid edge Technical Drawing, has an acceptable level of English language, has good coordination capability, the incumbent has to have strong drive, positive attitude, is assertive and well motivated.
SALES ENGINEER - GOVERMENT PROJECT (1 position) • Philips Lighting • Central Java
Responsibilities :
Responsible as Sales Coordinator for achieving quarter and annual assigned target for Projects lighting Market, especially infrastructures such as road lighting, city beautification & others project of Government sector for Central Java, conduct structural and systematic visits to key account customers (Government, dealers, consultants, contractors, and owners) to obtain market information and to collaborate with Product Management in analyzing and extracting those information
Requirements :
Bachelor degree with engineering background is preferred; at least 5 years working in similar function especially deal with Government or B2B sales experiences, Strong technical & good lighting knowledge also be considered favorably; good communication & presentation skills; excellent personal and interpersonal skill
CUSTOMER SERVICE ENGINEER (2 positions) • Philips Healthcare • Jakarta
Responsibilities :
Responsible to deliver a professional service to the customer regarding installation planning, product installation, product maintenance, un-installation and repair of equipments to ensure that all assigned projects are carried out as per customer’s quality requirements, within allotted time frames, and in a safe manner. To allocate, supervise, control and monitor Customer Engineers/ Technicians in doing Pre-installation, installation, during warranty or after warranty period of any Philips Medical Systems products, sold to the Customer in order to achieve with fast response time, low level of repeat calls, good engineer availability, “Customer Satisfaction”.
Requirements :
Bachelor degree in electronics or physic engineering, min 3 years has working experience in technical field and project implementation and experiences handle Medical equipments would be additional advantage, has good personality and interpersonal skill, has an acceptable level of English language, has good coordination capability, the incumbent has to have strong drive, positive attitude, is assertive and well motivated. Good analytical; Honesty, good self-confidence, independence and consistence.
explore our website www.philips.com to know us, or found our career opportunities in Philips Careers
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