IBM has always delivered technology innovation to our customers. Now, we partner with them in their business and help them become special company, and to stay special. To make our customers special, we need people who are above the ordinary.
IBM Indonesia recruits best-in-class professionals to deliver best breed of IT Solutions and Services to customers.
Do you have the confidence? Do you have the enthusiasm? Do you have the insights to partner with customers and deliver solutions and have significant positive impact on their business?
SOFTWARE SALES SPECIALIST - TIVOLI
(POSITION CODE: SWG - 0251061)
Responsibilities:
*
Employees in this role responsible for selling IBM software particularly TIVOLI brand.
*
Responsible for closing the sale and winning customer’s satisfaction with the engagement and offerings.
*
Maintain an understanding of sales processes, techniques and tools in specialty, and uses them when assigned to specialty specific opportunities or territories to conduct all phases of the sales cycle.
*
Responsible for revenue (sell to, sell with and/or sell through), market share, and customer satisfaction on assigned accounts.
Desired Candidate:
*
Minimum of Bachelor Degree from any background.
*
Minimum of 5 years working experience with 3 years of working experience related to I/T industry particularly in software.
*
Working experience in a dynamic working environment.
*
High drive towards achievement.
*
Knowledge of TIVOLI will be an advantage.
*
Proficient level for English and Bahasa Indonesia, both written and spoken.
CLIENT SATISFACTION ADVOCATE
Responsibilities:
*
Employees in this role responsible for coordinating Client Satisfaction program within country that improve client’s satisfaction.
*
Promote execution of Client Satisfaction best practices, i.e. Set/Met, Closed out call, Integrated Client Health Check.
*
Analyse Client Satisfaction feedback and assist sales management to identify pervasive issues that impact our client’s satisfaction.
*
Share current information and trends with country’s management using global Client Satisfaction Analytical tools.
*
Collaborate with client’s team using summary and detailed analysis to prioritize actions.
Desired Candidate:
*
Minimum of Bachelor Degree from any background.
*
Minimum of 5 years working experience related to I/T industry particularly sales support and delivery projects.
*
Good in establishing relationship and communicate effectively at all levels.
*
Strong analytical thinking and data interpretation.
*
Good communication and presentation skill.
*
Team player.
*
Proficient level for English and Bahasa Indonesia, both written and spoken.
Submit your application through ibm.com/employment/id, at the latest by October 11th, 2009. Search for the position code and apply through IBM career portal.
Only short listed candidates will be contacted.
No comments:
Post a Comment