PT.KRAFT FOODS INDONESIA; LOWONGAN KERJA Customer Service

Kraft Foods is the world’s second largest global food company headquartered in Northfield Illinois. For more than 100 years, Kraft has been dedicated to help people around the world eat and live better. In more than 150 countries, consumers reach for their favorite Kraft brands which mostly are leaders in the markets such as Kraft, Oreo, Ritz and Toblerone.

We invite highly motivated individuals like you to join PT Kraft Foods Indonesia to be a part of our team in this position below:

Customer Service Coordinator

BASIC PURPOSE OF THE POSITION
This position is accountable for Customer Order Management by implementing Customer Roadmaps and Supply Chain programs in order to ensure Customer Orders are processed and delivered smoothly and efficiently. It will also be responsible for selling and convincing ideas to customers and assess which programs is "best fit" with the need of customer plus finding and driving resolution of customer’s issues.

RESPONSIBILITIES

* Volume, Revenue, OC
* Planning Inventories
* Warehousing & Transportation
* Product Change Management
* Organizational Excellence
* Compliance

REQUIREMENTS

Education

· College graduate preferably major in Business Administration, Accounting or related degree with Minimum of two (2) years experience in Customer Service or Logistic professional/analyst role

Knowledge, experience or skills required

· Having knowledge of Supply Chain Management

· Having knowledge in computer operating systems (pref: SAP, JDE, AS400 query, Microsoft business software)

· Must have customer service skills and presentation skills

· Having an excellence communication and interpersonal skills

· Proficient in written and spoken English

Warehouse Supervisor

BASIC PURPOSE OF THE POSITION

To be assigned in Finish Good Warehouse, this position will be accountable for planning, organizing and monitoring the efficiency of inventory management. It will also be responsible for maintaining the warehouse's management and performance to achieve the cost-effective delivery of shipment volume objectives to ensure that its compliance to Kraft's warehousing standard.

RESPONSIBILITIES

*
Warehouse Management & Operations
*
Shipment and Distribution Operations
*
Inventory Replenishment and Control
*
Cost Management and Control
*
Industrial Hygiene and Sanitation
*
Safety and Security
*
Project management

REQUIREMENTS

Education

*
University graduated or minimum College graduated from any discipline with at least 1-2 years experience, both experience in the same / related field.



Knowledge, experience or skills required

*
Having knowledge of inventory management, warehousing, distribution and transportation.
*
Understanding of the wider food industry customer base and the drivers of their service delivery expectations.
*
Knowledge in computer operating systems (SAP, Microsoft Office)
*
Having knowledge about warehousing systems (e.g. FIFO system, Rework and Warehouse sanitation).
*
Proficient in written and spoken English.

How to apply?

Please submit your resume / CV to HRIndo@KraftAsia.com before 25 June 2009.