IT HELPDESKOFFICER (IT-HLP)
Key Responsibilities :
* Perform daily activity for helpdesk operations to register problem, generate daily reports, follow-up to other IT staff for problem resolutions
* To go through and to prepare set or recommendations to improve the existing processes, procedures and practices to improve and to manage confidentiality, integrity and availability of information
* Support day to day System and Technology operation in helpdesk, administrative and control for incoming and outgoing documents, follow-up action items to project team according to project plan
Required Qualifications and Skills :
* Minimum Bachelor’s Degree in Hardware/Software engineering or Information Technology or Computer Science from a reputable university with GPA > 3.00
* Having experience at least 1 - 2 years in the similar area
* Good knowledge of banking operations in general
* Good knowledge of Hardware Server and Work Station
* Good knowledge of Software (operating system, database engine and other related system application) and Network (LAN and WAN) in general
* Self starter and highly motivated person
* Excellent communication and interpersonal skills with a great team spirit
* PC literate and able to work well under tight deadline
* Proficiency in reading, writing and speaking good English
Please send comprehensive resume along with contact telephone number and recent photograph to :
Email : recruitments@commbank.co.id
Or
Human Resources Department
PT Bank Commonwealth
P.O. Box 8367 JKSMP
Jakarta 12083
(Note: please put code IT-HLP on the top left side of the envelope)
All applicants will be treated in strict confidence. Only short-listed candidates will be notified.
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