PT APL Indonesia , is one of the leader in Global Ocean Transportation Services, provides the customers around the world with high quality of services and operations through an integrated Network services.
We are now seeking for outstanding professional to join our Winning Team as :
Logistics Assistant
Position Title : Logistics Assistant
Location : Jakarta
Report To : Account Manager
POSITION SUMMARY:
The Incumbent is expected to perform HIS/HER skills in the area of Logistics and Documentation field (Supply Chain Management). Further, HE/SHE must be able to support the Account Manager, HE/SHE should be able to work under high pressure and posses strong desire to meet the customer requirements and standard. The successful candidate will work together with a group of Customer Service Representative and report directly to Account manager
PRIMARY ACCOUNTABILITIES:
1. To ensure timely delivery of company’s service to customers
2. To ensure all distribution process are accurately processes as according to schedule.
3. To monitoring the working process in order to meet and exceed customers’ expectation.
4. Updating and conducting inventory checking, this include follow up with customers for all related documents and papers.
5. Preparing list of all sorted documents to Customer Service Team.
SKILLS REQUIREMENT:
Requirements:
* Having min. Diploma (D3) Degree in Management Transportation System, Business Administration, Logistic Management, or other related degree.
* Having experience in Logistics Industry as a documentation staff, Customer Service, or Logistics Assistant will be an advantage.
* Fluent in English both oral and written.
* Team Work, Result oriented and able to work under minimum supervision
* Must have custom brokerage knowledge both sea and air.
* Must be Computer literate and good in Windows application such; Word, Excel and Power point.
Customer Service Representatives
Position Title : Logistics Assistant
Location : Jakarta
Report To : Account Manager
PRIMARY ACCOUNTABILITIES:
* To handle all rates inquires from customers (consignees) including negotiating rate and giving price quotation.
* Handling Consignees’ calls, and shipping inquires, as well as providing problem-solving solutions;
* Handling Consignees’ requests for free time, DIT, diversion, ROB, and split shipment;
* Creating and updating customer profiles;
* Pursuing Consignees in expediting delivery of delinquent containers;
* Maintaining a constructive relationship with Consignees by making a regular telephone contacts.
GENERAL REQUIREMENT:
Male/Female Max. 27 years old
Min. S1 degree in management/ economics/ communications/ other related degree
Having a good knowledge in Shipping, Forwarding and Export Import is advantage.
Must be Computer literate and good in Windows application such; Word, Excel and Power point
SKILLS REQUIREMENT:
1. Good command in English (both oral and written)
2. Proven in communication skills
3. Oriented, independent and posses the maturity in serving the customers (both internal and external customers).
4. Able to perform task under minimum supervision
5. Able to perform task in high-paced environment
Interested candidates are encouraged to apply by sending Curriculum Vitae within 2 weeks to,
E-Mail: Recruitment_jkt@apl.com
or
PT. APL LOGISTICS
HR Department
Wisma Trident, Jl. Tanah Abang IV No. 23-25
Jakarta Pusat 10160
Only short listed Candidates will be selected
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