PT 3M Indonesia (Visit us at http://www.3M.com) is an established US Based MNC with diversified technology, holds leading positions in health care, safety, electronics, telecommunications, industrial, consumer, office, and other markets. We offer not only great career prospect, but also excellent working environment as well as a fairly competitive compensation package.
In order to response our Aggressive Growth Challenge, we are seeking high caliber & result-oriented individual who want to gain personal growth through the following position:
HARDWARE ENGINEER
(HE)
The incumbent will be responsible to provide
installation, maintenance and service support for all equipment 3M Sterivac, Multimedia Projector, Digital Wall Display and Light Curing sold to the market.
Key Responsibilities:
1. To be a key contact for internal and external hardware service engineers.
2. Manage all machine installation with the following phases:
* Pre-installation site planning (survey, drawing, etc).
* Startup material checklist during actual installation.
* Support and supervise the customer during actual installation.
* Train the operators after actual installation.
3. Ensure safe equipment condition and practice during and after actual installation.
4. Provide guidance (operating and troubleshooting manual in Bahasa Indonesia) for customers/ end user.
5. Troubleshoot hardware / software problems when the complaint arises.
6. Provide services to maintain the system at customer’s facilities under service contract.
7. Provide guidance for customers on recommended spare parts custody and complaint issues.
8. Provide technical presentation for potential customers.
9. Prepare the technical report of equipment installation and troubleshooting.
10. Liaise with equipment system support team in APAC/ Regional Laboratory and Head Quarter for complex problem.
11. Develop in-depth knowledge of the equipment technologies.
12. Liaise with business unit to set up service contract agreement with customers.
Minimum Requirements:
* Bachelor Degree in Physic Instrument or Electrical Engineering from reputable University, preferably with minimum of 2 years working experience in instrument or electronic servicing company.
* Having experience in Medical Instrument Machine installation would be the most preferable.
* Possess strong analytical, technical skill, problem solving and communication skill.
* Good command in English for both Written and Verbal.
* Computer Literate.
Interested applicants should send their detail CV by email to:
hr-indonesia@mmm.com
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